We’d like to take a moment to address some concerns about the quality of the Faction Feud feature. We’ve seen your feedback and posts regarding the various issues being encountered throughout the event and want you to know that we’re on the case.
We aimed to start this past FF a day earlier so our Engineers could better monitor any negative effects that were being reported. Unfortunately, this effort was only partially successful in identifying the root cause(s) of the issues. However, we are continuing to investigate the cause of these problems, and we are working on preventing them from occurring in the future. Here are the main known issues:
Major Known Issues
We want to make Faction Feud a fun, competitive experience free of major performance issues for you our players. Moving forward, the team will work on implementing several fixes for Faction Feud in the next few weeks. As we get closer to the next Faction Feud, we will evaluate the fixes and follow up with you.
As thanks for your patience with the recent issues, we will be granting the following items to all players who participated in the Faction Feud.
We would like to thank you for your patience while we shore up investigate and repair these issues.